- Do I need to create an account to shop with Mad Pacific?
- How do I buy on Mad Pacific?
- Your "Check Out" page requires a Postal Code for my Shipping & Billing Address. My Island Country does not have Postal Codes or I do not know what it is - what can I do as I cannot proceed with my Check Out, unless one is entered?
- How do I pay for my order? Which credit cards do you accept? I don't have a credit card - do you accept payment via online banking or bank deposit, debit cards, Paypal?
- Can I view and purchase products in my local currency?
- Can I add extra information to an order that has already been confirmed?
- Can I change or Cancel my order?
- Where do you ship to and how much will delivery/shipping cost?
- How long does it take for my order to be shipped?
- Where do I pick up my order when it arrives in my Country, or do you deliver it directly to my door?
- How can I write a review on a product?
- Can I return a product/s I bought on Mad Pacific? How can I return a product/s I bought on Mad Pacific?
- What is your refund policy?
- What warranty do you offer on Electronic and Furniture Products?
- Why is your ‘Supermarket’ only available in Samoa, and no other Pacific Island countries?
- Can I order 'Supermarket' products on Mad Pacific and pay for them at Chan Mow Supermarket Ltd in Samoa, when picking up?
- One of your 'Supermarket' Specials is “No Handling Fee for a Limited Time”. What does this mean? What is a handling fee? How much will the Handling Fee be when the Special is over?
- Do you offer delivery for 'Supermarket' orders?
- How can I contact Mad Pacific?
- How can I report an error on your website?
- I am a Business or Vendor interested in marketing and selling my goods or services on Mad Pacific. What do I need to do or where can I get more information from?